Terms of Service

1. Acceptance of Terms

By accessing this website or entering into a service agreement with MD Revenue Group, LLC ("MD Revenue Group," "we," "us," or "our"), you ("you," the "Client," or the "user") acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our website or services.

2. Description of Services

MD Revenue Group provides medical billing, revenue cycle management (RCM), payer enrollment and credentialing, billing audits, virtual assistance, and related administrative services to healthcare practices. The specific scope, deliverables, and fees applicable to your engagement are defined in the separate written service agreement or statement of work executed between you and MD Revenue Group. In the event of a conflict, that signed agreement controls over these Terms.

3. Eligibility & Client Responsibilities

You represent that you are a licensed healthcare provider or an authorized representative of a healthcare organization, and that you have the authority to enter into this agreement. To enable us to perform our services, you agree to:

• Provide accurate, complete, and timely information, documentation, and access to systems.
• Maintain all licenses, credentials, and payer enrollments required to render and bill for services.
• Ensure that the clinical documentation supporting submitted claims is accurate and complete.
• Promptly review reports, statements, and communications we provide.

4. Fees and Payment

Fees for our services are set out in your service agreement. Unless otherwise stated, invoices are due upon receipt, and late balances may be subject to a reasonable finance charge. All fees are exclusive of applicable taxes. Non-payment may result in suspension or termination of services as described in Section 11.

5. HIPAA & Business Associate Agreement

Where MD Revenue Group creates, receives, maintains, or transmits Protected Health Information (PHI) on your behalf, we act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). Such handling of PHI is governed by a separate Business Associate Agreement (BAA) executed between the parties, which is incorporated into your service agreement by reference. We maintain administrative, physical, and technical safeguards designed to protect PHI in accordance with applicable law.

6. Confidentiality & Data Security

Each party agrees to keep the other party's confidential information in strict confidence and to use it only as necessary to perform under the agreement. We will not sell your information and will handle personal data in accordance with our Privacy Policy. You are responsible for safeguarding any login credentials issued to you and for all activity that occurs under your account.

7. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of MD Revenue Group or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent. Data and reports relating to your practice remain your property.

8. No Guarantee of Results

While we apply industry best practices to maximize clean-claim rates and reimbursement, MD Revenue Group does not guarantee any specific level of collections, reimbursement, or financial outcome. Reimbursement depends on factors outside our control, including payer policies, your documentation and coding, and regulatory changes. Our services do not constitute legal, tax, or accounting advice.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability & Indemnification

To the fullest extent permitted by law, MD Revenue Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or relating to your use of the website or services. Our total aggregate liability shall not exceed the fees paid by you to MD Revenue Group for the services giving rise to the claim during the three (3) months preceding the event. You agree to indemnify and hold MD Revenue Group harmless from claims arising out of your breach of these Terms, your clinical documentation, or your violation of applicable law.

11. Term and Termination

These Terms remain in effect while you use our website or services. Either party may terminate a service engagement as provided in the applicable service agreement. We may suspend or terminate your access to the website at any time for conduct that we reasonably believe violates these Terms or applicable law. Upon termination, provisions that by their nature should survive — including confidentiality, intellectual property, and limitation of liability — will continue to apply.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in New Jersey for any dispute arising under these Terms, except as otherwise provided in the service agreement.

13. Changes to These Terms

We may update these Terms of Service from time to time. Changes become effective when posted to this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us: