Otolaryngology (ENT) Billing & RCM Revenue Recovery
In a technical audit for a 14-physician independent ENT medical group in the Northeast, MDRG identified a $242,000 annual revenue leakage in their allergy immunotherapy (95165) and office-based endoscopy (31231) billing. The group was failing to correctly document "Vial-Volume Math" and was losing the technical value of their separately identifiable evaluation complexities during the global surgical period.
By implementing Revenue Cycle Management best practices, including real-time "Unit-Capture Training" for their clinical staff, MDRG was able to:
* **Recover $158,000 in uncaptured allergy and procedural revenue** within the first 6 months.
* **Reduce their "Global-Mismatch" Denial Rate** by 68% using specialized technical narratives.
* **Accelerate Cash Flow** by reducing their average days in A/R from 46 days to 23 days.
+$158,000Revenue Recovered
-68%Denials Reduced
23 DaysA/R Velocity
This head and neck surgical group now operates with "Audit-Armor" protection, knowing that every high-volume patient diagnostic is protected from automated payer clawbacks.